Shipping
- Where we ship: the United States.
- Cost: Standard shipping is $7.99. Shipping is free when your order total is $99 or more, before shipping.
- Timing: each pair is made after you order. Plan on delivery within about 14 days in the US once the pair is being made.
- Orders with more than one pair may arrive in separate packages.
Changes and cancellations
You can change or cancel an order within 24 hours of checkout. A cancellation in that window is refunded. Contact us with your order number and the email you used.
Returns
After 24 hours, a custom pair cannot be returned or refunded. It is made for one person.
If a pair arrives damaged or made wrong, that is a replacement, not a refund. Contact us with the order number and a photo, and we will replace that pair.